21+  |  Responsible Gambling

Play Responsibly at qq22

Gambling should be fun. qq22 provides tools, information, and support to help you stay in control.

Gambling Should Be Fun

The qq22 platform is designed for entertainment and enjoyment for players in Myanmar. We encourage you to see gambling as a form of leisure, not as a main path to wealth. We work to make sure you can enjoy gambling while protecting your finances and well-being at the same time.

Every player should be in control of their own gambling. How much you play, how long you play, and how much you spend — these decisions should always be yours. qq22 provides tools and immediate options to help players do that. Taking action when something feels wrong, rather than waiting until it's too late, is a good habit to build.

Notice — Gambling is only for adults aged 21 and above. If you choose to play, only gamble what you can afford to lose.

Key Tools for Responsible Gambling

Learn about the control options available from qq22

Financial

Deposit Limit

You can set in advance how much you want to deposit per day, week, or month. The limit is designed to be difficult to increase once set.

Time

Session Time Limit

Set how long you want to play each session. When the time is up, you will receive a notification, and continuing requires a more deliberate decision on your part.

Self-Action

Time-Out

Need a short break? Request a time-out and pause your own play for 24 hours, one week, or one month. During that period, you will not be able to access your account.

Protection

Self-Exclusion

If you want to stop playing for a longer period, contact us via Live Chat. Your account can be suspended and will not be reopened during that time.

Alert

Gambling Alert

We send alerts when you are close to reaching your loss limit or when your session time is up. This helps you make informed decisions while playing.

Support

24/7 Support

If you feel like something is wrong while playing, you can reach qq22 via Live Chat 24/7. Our staff are always available to assist you in Burmese.

Problem Gambling Warning Signs

Problem gambling can affect anyone. If you notice any of the signs below in yourself, take them seriously and act right away.

Warning Signs to Watch For

  • Chasing losses by playing more to try to win back what you lost
  • Lying to family and friends about your gambling
  • Only feeling calm or happy when you are gambling
  • Constantly planning ways to get more money to gamble
  • Gambling is affecting your work, education, or relationships
  • Gambling again after deciding to stop
  • Feeling sad, anxious, or distressed because of gambling

Healthy Gambling Habits

Keep these points in mind to make sure gambling stays enjoyable.

  • Set a budget before you play and stick to it
  • Set a time limit and stop when it is up
  • Do not treat gambling as a way to earn money
  • Do not gamble to try to recover money you have lost
  • Do not play when you are not enjoying it — only continue if you are having fun
  • Take breaks when you need to — stepping away is a sign of good judgment
  • Feel free to talk openly with your family about gambling

How to Use the Controls

Follow these steps — it only takes a few minutes and helps protect your wellbeing.

1

Log in to your qq22 account

Log in from the qq22 login page, then go to your account settings.

2

Open Responsible Gaming settings

From the account menu, select "Responsible Gaming". You will see options for deposit limits, session time limits, and loss limits.

3

Set the limits that work for you

Enter your daily / weekly / monthly deposit limit, session time limit, and loss limit, then save.

4

Contact us if you need a Time-Out or Self-Exclusion

If you want to stop playing, let our team know via Live Chat. You can choose a Time-Out period (24 hours, 7 days, or 30 days) or set a Self-Exclusion period.

5

Check in with yourself before returning

When a Time-Out or Self-Exclusion period ends, take time to honestly assess yourself and only return when you feel ready. This is a suggestion, not a requirement.

After setting a limit, a 24-hour cooling-off period applies before any changes can be made — this delay is there to protect you.

21+ Age Restriction

The qq22 platform is a gaming service for adults aged 21 and above only. This is not just a legal requirement — it is also in place to protect children and young people.

  • Account creation is restricted to users aged 21 and above
  • Parents are responsible for ensuring children do not access their account
  • Your account must be used by you alone — if a family member has accessed it, please report this

Deposit / Withdrawal Limits

qq22's financial limits are in place to support players in gambling responsibly.

3,000 Ks
Minimum Deposit (All Methods)
20,000 Ks
Minimum Withdrawal

Withdrawals are typically processed within 1 hour. Available via KBZPay, Wave Money, AYA Pay, and CB Pay.

How to Get Support

If you feel you have a gambling problem, you don't have to face it alone. qq22's support team is available 24/7 in Burmese.

Live Chat

Open Live Chat on the qq22 platform to get in touch instantly in Burmese. Available 24 hours a day, 7 days a week.

Email

For more detailed enquiries, you can reach us by email. Our email: [email protected]

You can also reach out to external support organisations. We encourage you to speak openly with someone close to you — a family member, a friend, or a health professional.

Responsible Gambling — Questions & Answers

Contact us via qq22 Live Chat to request a Time-Out or Self-Exclusion. You can choose a cooling-off period — 24 hours, 7 days, or 30 days. For a longer Self-Exclusion period, contact us directly and we will set it up for you.

No. After setting a limit, you must wait at least 24 hours before increasing it. This 24-hour delay is built in to protect players. Lowering a limit, however, takes effect immediately.

No. Once the Self-Exclusion period ends, you must contact our support team and request access yourself. This gives players time to make a considered decision before returning.

Keep your qq22 account login secure with a strong password — do not share it with anyone. If your smartphone or tablet has auto-save passwords enabled, turn that off. If you believe a child has accessed your account, contact our Live Chat immediately.

If you are spending more than you planned, chasing losses, or having problems with family because of gambling, these may be signs of a gambling problem. If this sounds familiar, contact qq22 Support and request responsible gambling assistance.

You can reach qq22 Support in two ways — Live Chat on the platform (available 24/7, in Burmese) and Email ([email protected]). Responsible gambling assistance is a priority, and our team is ready to listen.

Play for fun —
play with care

On the qq22 platform, keep games as entertainment and stay in control. Read the playing guides in the FAQ or log in to your account to set limits.

Other places to play on qq22