qq22 Terms & Conditions and Agreements

01General Introduction

By accessing the qq22 platform, registering an account, or using any of our services, the player is considered to have agreed to these terms and conditions. This agreement is a legally binding contract between qq22 and the player.

These terms apply from the moment you access the platform. We encourage all players to read and understand them before playing. If you have any questions, contact our customer support team via 24/7 Live Chat.

qq22 is a platform offering slots, live casino, football betting, and lottery games for players in Myanmar. All services operate under these terms and conditions.

02Account Registration and Player Eligibility Requirements

2.1 Age Requirement

Players must be 21+ to play at qq22. Anyone under 21 is not permitted to use our services. qq22 reserves the right to verify a player's age at any time.

2.2 One Account Policy

Each player may only open one account. If a second account is opened using the same personal details, all such accounts may be closed and funds forfeited. Any bonuses claimed through a duplicate account will also be reclaimed.

2.3 Accurate Information Required

When registering, you must provide your correct name, date of birth, and contact details. Accounts opened with false information may be closed without notice. Providing accurate details is important as verification checks may apply when withdrawing funds.

2.4 Password and Account Security

It is the player's own responsibility to keep their account login details confidential. qq22 is not liable for any losses that occur if a third party accesses your account. If you notice any suspicious activity, log in immediately, change your password, and notify customer support.

03Deposit and Withdrawal Terms

3.1 Deposit Methods

You can deposit at qq22 via KBZPay, Wave Money, AYA Pay, and CB Pay. These are the only payment methods currently available on the platform. Deposits via bank cards (Visa, Mastercard) will also be supported, with processing times that may vary.

3.2 Minimum Deposit / Withdrawal Amounts

• Minimum deposit — 3,000 Ks (for all methods)
• Minimum withdrawal — 20,000 Ks
• Withdrawals are normally completed within 1 hour

3.3 Withdrawal Verification

When processing a withdrawal, qq22 may verify the player's personal details and source of funds. You must cooperate with any verification process and provide any required documents. Withdrawals may be held pending until verification is complete.

3.4 Third-Party Payments

qq22 does not accept payments from third parties. The payment method used must match the details registered on the player's account. If there is a mismatch, the funds may be returned and no processing fee will be charged.

04Bonus and Promotion Terms

4.1 Welcome Bonus

New players receive a 150% welcome bonus on their first deposit, up to a maximum of 500,000 Ks.

4.2 Bonus Wagering Explained

The wagering requirement is the total amount you need to wager before bonus winnings can be withdrawn. You must wager 10x the bonus amount before withdrawing any winnings from that bonus. Your own deposited funds can be withdrawn at any time regardless of whether the wagering requirement has been met.

4.3 Right to Decline a Bonus

Players may choose to opt out of any bonus. Once a bonus has been accepted, it cannot be reversed — you must continue to meet the wagering requirement.

4.4 Bonus Restrictions

• Arbitrage betting strategies that exploit bonus funds to guarantee a result regardless of outcome are prohibited
• Claiming the same bonus twice through a duplicate account is not permitted
• Attempting to exchange bonus funds between players is not permitted

05Game Rules and Player Responsibilities

5.1 Fair Play

Players must not use any strategy that could harm other players or the service. Bots, automation software, malware, collusion, and exploiting software bugs are strictly prohibited. Violations will result in immediate account closure and forfeiture of any remaining balance.

5.2 Gambling Behavior

Players must gamble responsibly and protect themselves from excessive play. qq22 monitors player behavior and may set gambling limits when deemed appropriate.

5.3 Reporting Issues

If any gambling-related issues arise, contact our customer service team immediately via 24/7 Live Chat or email [email protected]. All disputes will be reviewed against records and resolved accordingly.

06VIP Levels and Cashback Terms

The qq22 VIP program has 4 levels: Bronze, Silver, Gold, and Platinum. Players can move up based on their regular play history and engagement with the service.

• Bronze — up to 0.2% cashback per week
• Silver — up to 0.4% cashback per week
• Gold — up to 0.6% cashback per week
• Platinum — up to 0.8% cashback per week

Cashback is credited as a bonus and is subject to wagering requirements. Full details on cashback calculation, payout timing, and related terms are available through customer service. qq22 reserves the final right to make all decisions regarding VIP levels.

07Account Verification and Protection Policy

7.1 KYC Verification

qq22 may carry out player identity checks at any time for anti-money laundering and player protection purposes. Required documents include a national ID card, proof of payment method, and proof of residential address.

7.2 Withdrawal Before Verification

If a withdrawal is requested before verification is complete, qq22 may place the withdrawal on hold. qq22 is not responsible for any delays caused by incomplete verification.

7.3 SSL Security

The qq22 platform uses SSL encryption technology to protect players' personal information and financial data. All payments and login sessions are conducted through an encrypted channel.

08Account Closure and Service Restrictions

8.1 Cases Where qq22 May Close an Account

qq22 may close or suspend an account without prior notice for the following reasons—

• Violation of these terms and conditions
• Use of fraudulent strategies or bot software
• Opening of duplicate accounts
• Providing false information
• Suspected money laundering or fraudulent financial activity

8.2 Accounts Closed by the Player

Players who have self-excluded under the responsible gambling section may only have their accounts reopened once the designated period has ended. Please refer to the Responsible Gambling policy.

09Personal Data and Security

Player personal data will be handled in accordance with qq22's Privacy Policy. Player data may be shared with third parties only where consent for advertising and marketing has been given, or where required for verification purposes.

For privacy inquiries, data deletion requests, or data update requests, contact [email protected]. Full details can be found in the Privacy Policy.

10Limitation of Liability and Legal Disclaimer

10.1 Limitation of Liability

qq22 is not directly liable for losses resulting from players' gambling activity. qq22's liability is limited in cases involving platform technical failures, server outages, and issues beyond its control.

10.2 Player's Own Responsibility

Players are responsible for ensuring they comply with the laws of their own region. qq22 will not interpret any laws — that is the player's own responsibility. Gambling is for ages 21 and above (21+) only, and those with gambling problems should consider taking a break.

11Changes to Terms

qq22 reserves the right to update these terms and conditions at any time. For significant changes, an announcement will be made on the platform, and players who continue to play after the changes are considered to have accepted them.

Please check the last updated date of this page regularly to stay in line with any new changes. As long as a player continues to use their account, they are considered to have agreed to the terms in effect at that time.

For any questions or complaints, contact us via 24/7 Live Chat or email us at [email protected].